FlashTech Platform

Operational CRM & BPM — Processes that work, not just contacts

Not a traditional CRM, but a complete business process management system. From the first interaction to the invoice, every step is tracked and automated.

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Key features

A CRM designed for people who actually do the work, not just for those who sell.

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Visual sales pipeline

Drag-and-drop Kanban board to manage sales opportunities. See the status of every deal at a glance.

Workflow automation

Create automated workflows with triggers, conditions and actions. Reduce manual work and human error.

🎫

Integrated internal ticketing

A ticket system for internal requests, customer support and operational tasks. Everything in one place, without scattered emails.

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Document management

A document archive linked to customers, projects and processes. Built-in versioning, tags and full-text search.

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Customisable dashboards

Build your own dashboards with drag-and-drop widgets. Every role sees the data that matters, updated in real time.

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Open APIs

Documented REST APIs and webhooks to integrate the CRM with any external system. No vendor lock-in.

Interoperability

The Operational CRM & BPM connects to the systems you use every day.

Wildix telephony

Click-to-call, customer card popup on incoming calls, automatic call logging and recording integrated in the CRM.

Email sync

Two-way synchronisation with Microsoft 365, Google Workspace and IMAP servers. Every email linked to the right contact.

Electronic invoicing

Generate and send XML electronic invoices directly from the CRM. Integration with the Italian SDI exchange system and compliant digital preservation.

Transform your business processes

Find out how the Operational CRM & BPM can simplify the work of every department. Request a no-obligation demo.

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