{"id":1188,"date":"2026-03-31T02:55:38","date_gmt":"2026-03-31T00:55:38","guid":{"rendered":"https:\/\/flashtech.it\/crm-bpm\/"},"modified":"2026-07-07T23:32:28","modified_gmt":"2026-07-07T21:32:28","slug":"crm-bpm","status":"publish","type":"page","link":"https:\/\/flashtech.it\/es\/desarrollo-software\/crm-bpm\/","title":{"rendered":"CRM &amp; BPM Operativo"},"content":{"rendered":"<section class=\"ft-section ft-section--navy\" style=\"background-color:#1e2a4a;padding:80px 0 64px;text-align:center;\">\n<div class=\"ft-container\" style=\"max-width:900px;margin:0 auto;padding:0 24px;\">\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;font-weight:600;letter-spacing:2px;text-transform:uppercase;color:#e8b84b;margin:0 0 16px;\">Plataforma FlashTech<\/p>\n<h1 style=\"font-family:'Inter',sans-serif;font-size:42px;font-weight:800;line-height:1.2;color:#ffffff;margin:0 0 24px;\">CRM &amp; BPM Operativo &mdash; Procesos que funcionan, no solo contactos<\/h1>\n<p style=\"font-family:'Inter',sans-serif;font-size:18px;line-height:1.7;color:#c2c9d6;margin:0 0 40px;\">\n      No es un CRM tradicional, sino un sistema completo de gesti\u00f3n de procesos empresariales. De la primera interacci\u00f3n a la factura, cada paso queda registrado y automatizado.\n    <\/p>\n<p>    <a href=\"#cta\" class=\"ft-btn ft-btn--primary ft-btn--lg\" style=\"display:inline-block;background-color:#e8b84b;color:#1e2a4a;font-family:'Inter',sans-serif;font-size:16px;font-weight:700;padding:16px 40px;border-radius:6px;text-decoration:none;transition:opacity .2s;\">Solicite una demo<\/a>\n  <\/div>\n<\/section>\n<section class=\"ft-section ft-section--alt\" style=\"background-color:#f4f5f7;padding:72px 0;\">\n<div class=\"ft-container\" style=\"max-width:1100px;margin:0 auto;padding:0 24px;\">\n<h2 style=\"font-family:'Inter',sans-serif;font-size:32px;font-weight:800;color:#1e2a4a;text-align:center;margin:0 0 12px;\">Funcionalidades principales<\/h2>\n<p style=\"font-family:'Inter',sans-serif;font-size:16px;color:#5a6170;text-align:center;margin:0 0 48px;\">Un CRM pensado para quien trabaja de verdad, no solo para quien vende.<\/p>\n<div class=\"ft-grid ft-grid--3\" style=\"display:grid;grid-template-columns:repeat(3,1fr);gap:28px;\">\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#128200;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">Pipeline de ventas visual<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Tablero Kanban con arrastrar y soltar para gestionar oportunidades comerciales. Vea de un vistazo el estado de cada negociaci\u00f3n.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#9881;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">Automatizaci\u00f3n de flujos de trabajo<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Cree flujos de trabajo automatizados con disparadores, condiciones y acciones. Reduzca el trabajo manual y los errores humanos.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#127915;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">Ticketing interno integrado<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Sistema de tickets para solicitudes internas, atenci\u00f3n al cliente y tareas operativas. Todo en un \u00fanico punto, sin correos dispersos.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#128196;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">Gesti\u00f3n documental<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Archivo documental vinculado a clientes, proyectos y procesos. Versionado, etiquetas y b\u00fasqueda de texto completo integrados.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#128202;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">Paneles personalizables<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Cree sus paneles con widgets de arrastrar y soltar. Cada rol ve los datos que importan, actualizados en tiempo real.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#ffffff;border-radius:10px;padding:36px 28px;box-shadow:0 2px 12px rgba(0,0,0,.06);\">\n<div style=\"width:48px;height:48px;border-radius:10px;background-color:#e8b84b;display:flex;align-items:center;justify-content:center;margin-bottom:20px;\">\n          <span style=\"font-size:22px;color:#1e2a4a;\">&#128268;<\/span>\n        <\/div>\n<h3 style=\"font-family:'Inter',sans-serif;font-size:18px;font-weight:700;color:#1e2a4a;margin:0 0 10px;\">API abiertas<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">API REST documentadas y webhooks para integrar el CRM con cualquier sistema externo. Sin dependencia del proveedor.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ft-section\" style=\"background-color:#ffffff;padding:72px 0;\">\n<div class=\"ft-container\" style=\"max-width:1100px;margin:0 auto;padding:0 24px;\">\n<h2 style=\"font-family:'Inter',sans-serif;font-size:32px;font-weight:800;color:#1e2a4a;text-align:center;margin:0 0 12px;\">Interoperabilidad<\/h2>\n<p style=\"font-family:'Inter',sans-serif;font-size:16px;color:#5a6170;text-align:center;margin:0 0 48px;\">El CRM &amp; BPM Operativo se conecta con los sistemas que usa cada d\u00eda.<\/p>\n<div class=\"ft-grid ft-grid--3\" style=\"display:grid;grid-template-columns:repeat(3,1fr);gap:28px;\">\n<div class=\"ft-card\" style=\"background:#f4f5f7;border-radius:10px;padding:32px 28px;border-left:4px solid #e8b84b;\">\n<h3 style=\"font-family:'Inter',sans-serif;font-size:17px;font-weight:700;color:#1e2a4a;margin:0 0 8px;\">Telefon\u00eda Wildix<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Click-to-call, ficha de cliente emergente al recibir llamadas, registro de llamadas autom\u00e1tico y grabaci\u00f3n integrada en el CRM.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#f4f5f7;border-radius:10px;padding:32px 28px;border-left:4px solid #e8b84b;\">\n<h3 style=\"font-family:'Inter',sans-serif;font-size:17px;font-weight:700;color:#1e2a4a;margin:0 0 8px;\">Sincronizaci\u00f3n de correo<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Sincronizaci\u00f3n bidireccional con Microsoft 365, Google Workspace y servidores IMAP. Cada correo vinculado al contacto correcto.<\/p>\n<\/p><\/div>\n<div class=\"ft-card\" style=\"background:#f4f5f7;border-radius:10px;padding:32px 28px;border-left:4px solid #e8b84b;\">\n<h3 style=\"font-family:'Inter',sans-serif;font-size:17px;font-weight:700;color:#1e2a4a;margin:0 0 8px;\">Facturaci\u00f3n electr\u00f3nica<\/h3>\n<p style=\"font-family:'Inter',sans-serif;font-size:14px;line-height:1.7;color:#5a6170;margin:0;\">Genere y env\u00ede facturas electr\u00f3nicas XML directamente desde el CRM. Integraci\u00f3n con el sistema italiano SDI y conservaci\u00f3n digital conforme a la normativa.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"cta\" class=\"ft-section ft-section--alt\" style=\"background-color:#f4f5f7;padding:72px 0;text-align:center;\">\n<div class=\"ft-container\" style=\"max-width:700px;margin:0 auto;padding:0 24px;\">\n<h2 style=\"font-family:'Inter',sans-serif;font-size:32px;font-weight:800;color:#1e2a4a;margin:0 0 16px;\">Transforme sus procesos empresariales<\/h2>\n<p style=\"font-family:'Inter',sans-serif;font-size:16px;line-height:1.7;color:#5a6170;margin:0 0 36px;\">Descubra c\u00f3mo el CRM &amp; BPM Operativo puede simplificar el trabajo de cada departamento. Solicite una demo sin compromiso.<\/p>\n<p>    <a href=\"https:\/\/flashtech.it\/es\/contacto\/\" class=\"ft-btn ft-btn--accent ft-btn--lg\" style=\"display:inline-block;background-color:#e8b84b;color:#1e2a4a;font-family:'Inter',sans-serif;font-size:17px;font-weight:700;padding:18px 48px;border-radius:6px;text-decoration:none;transition:opacity .2s;\">Solicitar demo<\/a>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Plataforma FlashTech CRM &amp; BPM Operativo &mdash; Procesos que funcionan, no solo contactos No es un CRM tradicional, sino un sistema completo de gesti\u00f3n de [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":1218,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1188","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/pages\/1188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":5,"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/pages\/1188\/revisions"}],"predecessor-version":[{"id":1707,"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/pages\/1188\/revisions\/1707"}],"up":[{"embeddable":true,"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/pages\/1218"}],"wp:attachment":[{"href":"https:\/\/flashtech.it\/es\/wp-json\/wp\/v2\/media?parent=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}